Friday 29 January 2010

IMPORTANT NOTICE - Credit card fraud

We have received the following e-mail from Bandit Basheert:

My husband's credit card was used 3 times fraudulently yesterday (fortunately our card company smacked it closed and notified us) - anyway he just got a note from Small Dog Electronics that said they were hacked and someone obtained credit card info. They were the company that matched the Haiti Donations and that we put onto the blog.

I'll send you more info as I get it...

If you have donated to the Haiti Appeal through Small Dog Electronics please check with your credit card company and take the necessary steps to prevent fraudulent use of your card.

E-mail from Small Dog:

NOTICE OF POTENTIAL CREDIT CARD INFORMATION BREACH

Thank you for your recent order to Small Dog Electronics. We greatly appreciate your business and hope that you will come back again. Small Dog Electronics strives to protect your privacy in placing orders at our web site.

I am very sorry to report that we have had a security breach in our database during the period of time that your order was placed. As a result, it is possible that your credit card information has fallen into the hands of those making this unauthorized intrusion into our order system.

The security breach has been corrected and our database is now fully secure.

Please examine your credit card statement as soon as posible and contact your credit card's
issuing bank to dispute any unauthorized charges and have your credit card replaced.

Monitoring of your credit report can be obtained at http://www.privacyguard.com
Note, you can also check your credit report at the offical site required by The Fair Credit Reporting Act: https://www.annualcreditreport.com

Please accept our most sincere apologies. We take your privacy and your trust very seriously.
We are committed to making customers for life and while I do not like to have to inform you of
this temporary security breach, we know that it is the right thing to do.

Please let me know if you have any questions or need further information. You may also contact Cindy Fuller, assistant controller at cindy@smalldog.com or call 800-511-6227 ext 618

Sincerely,

Don Mayer
CEO
.

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